🎸 Refund & Returns Policy
100% Satisfaction Guarantee ✅
We’re passionate about helping guitarists grow, and we stand by the quality of every instructional PDF we create. That’s why we offer a 100% Satisfaction Guarantee.
If you’re not completely satisfied with your purchase, we’ll make it right.
⏱ Refund Eligibility
Because our products are digital downloads, they are non-returnable. However, if you’re unhappy for any reason, we offer full refunds within 14 days of your purchase — no questions asked.
You are eligible for a refund if:
- You purchased a digital guitar PDF within the past 14 days.
- You can provide proof of purchase (order number or email receipt).
- You haven’t previously requested multiple refunds (to protect against abuse).
🔁 How to Request a Refund
Just shoot us an email at [your email address] with:
- Your order number
- The email used at checkout
- A quick note on what didn’t work for you (optional but appreciated!)
We’ll process your refund within 3–5 business days, and you’ll receive confirmation via email.
🔒 No Risk. No Stress.
We believe in helping people become better guitarists — not in creating roadblocks. If you’re unhappy, we’ll refund you. No hard feelings, and no hoops to jump through.
Thanks for giving our resources a try. 🎶
📬 Questions?
Email me anytime at music@shawnfleming.com — we’re here to help!