Refund and Returns Policy

🎸 Refund & Returns Policy

100% Satisfaction Guarantee ✅

We’re passionate about helping guitarists grow, and we stand by the quality of every instructional PDF we create. That’s why we offer a 100% Satisfaction Guarantee.

If you’re not completely satisfied with your purchase, we’ll make it right.

⏱ Refund Eligibility

Because our products are digital downloads, they are non-returnable. However, if you’re unhappy for any reason, we offer full refunds within 14 days of your purchase — no questions asked.

You are eligible for a refund if:

  • You purchased a digital guitar PDF within the past 14 days.
  • You can provide proof of purchase (order number or email receipt).
  • You haven’t previously requested multiple refunds (to protect against abuse).

🔁 How to Request a Refund

Just shoot us an email at [your email address] with:

  • Your order number
  • The email used at checkout
  • A quick note on what didn’t work for you (optional but appreciated!)

We’ll process your refund within 3–5 business days, and you’ll receive confirmation via email.

🔒 No Risk. No Stress.

We believe in helping people become better guitarists — not in creating roadblocks. If you’re unhappy, we’ll refund you. No hard feelings, and no hoops to jump through.

Thanks for giving our resources a try. 🎶

📬 Questions?

Email me anytime at music@shawnfleming.com — we’re here to help!

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